Pegasus Airlines Lebanon

3.0 4 Reviews
Hotel name
Pegasus Airlines Lebanon
Pegasus Lebanon, Kantari st, Minet el Hosn, Beirut
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Phone Number
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Working hours
Thursday: 8:30 am - 5:00 pm  See All


4 Reviews
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Bad customer service
The guy at the operator ( angry old man) was very rude when asked to modify my reservation! He quickly dismissed my request asking me to do it online.
Call was made on 29/12/2018
Worst airline
Worst airline ever!!!! They arr thieves.i bought 4 tickets beirut / sabiha/ beirut from their office in beirut. On the way back they wouldn’t let us go into the plane saying we were robbed by the agency here. It turned out that they canceled simply our reservation and i was stuck with 3 kids at the airport and had to buy 4 new tickets for tge flight!!!!! Knowing that i bought the tickets from the airline and not a travel agent!!!!!
My lost hand bag
On the 14th of january 2018 i was traveling from beirut to barcelona via istambul sabiha airport. Booking# 4ZRYPN.On the plane from beirut to sabiha they took my hand bag to send it by cargo because no more spaces on the plane. I told the hostess it's full of ptrecious gifts she said no worries it wont be lost. I arrived to barcelona and my hand bag was missing. I did a claim and contacted the office in barcelona they told me to call the office in beirut after few days. So i called the office when i came back to beirut and till now there's no answer about my lost hand back with almost 2500$ full of gifts.i tried to call the customer service in Istanbul but always no one answers. After 1 month now im really dissappointed with your services and my non caring case. Im a loyal customer to Pegasus. Im really so angry. The last result today was forget about your hand bag and we cannot do anything!! What shall i do!!!! I need an immediate answer from U. Or i will spread my case. I sent a copy of my claim to a person in beirut named Marwan Dawi who keeps on saying no news!!! After 1 month u think u will find my hand bag!!!! I doubt!!! Its your mistake and i need to be refunded.shame on u
My flight were on time, clean and new Boeing 737, friendly crew. Will definitely use them again!
See All 4 Reviews

Questions & Answers

I want to upgrade the aloud weight to my ticket to Berlin after 11 days,
How mush it will cost for 10 additional kg?
I want to upgrade the aloud weight to my ticket to Berlin after 11 days,
How mush it will cost for 10 additional kg?
I want to ship a 39 kg bag from Lebanon to Norway and i want to know the price on weight?

Hotel Details

Location map
Pegasus Lebanon, Kantari st, Minet el Hosn, Beirut Get Directions
Pegasus Lebanon
Pegasus has been flying for 20 years and is Turkey's most established private airline
Our experienced cabin and maintenance crew ensure maximum flight safety and security
Everyone can access Pegasus via
Pegasus operates an affordable and flexible pricing policy that considers quality and customer satisfaction
Pegasus is continually developing to meet passenger expectations and priorities, and above all, flight safety
Pegasus is an innovator in the passenger airline sector
Pegasus operates Turkey’s youngest fleet with the newest aircraft
Pegasus uses cutting-edge technology
Pegasus is Turkey's only private airline whose wide network of domestic and international flights depart from Istanbul’s Sabiha Gökçen Airport
By sparing its customers the expensive parking and heavy traffic that plague other Istanbul airports, Pegasus decreases the total cost of not just the ticket, but the entire journey
Pegasus aims to be Turkey's most on-time airline. We show our monthly success rate on our website, and are the first airline in Turkey to do so
Pegasus is a member of the IATA
Pegasus is in possession of ISO 9001:2008 Quality Management Systems and ISO 14001:2004 Environmental Management Systems, and TGA accredited OHSAS 18001:2007 Occupational Health & Safety Management Systems certification.
Pegasus makes flying easy.
Pegasus leads the way in Turkey by applying its low cost model.
Working hours
Monday:8:30 am - 5:00 pm
Tuesday:8:30 am - 5:00 pm
Wednesday:8:30 am - 5:00 pm
Thursday:8:30 am - 5:00 pm
Friday:8:30 am - 5:00 pm
Saturday:8:30 am - 12:30 pm

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Pegasus Airlines Lebanon - company profile is confirmed by company owner / representative person / directory administrator.
Last update: February 2021 - View Status

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