Reviews of Pegasus Airlines Lebanon - Beirut

Here you will find reviews about Pegasus Airlines Lebanon. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
4 Reviews
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Bad customer service
The guy at the operator ( angry old man) was very rude when asked to modify my reservation! He quickly dismissed my request asking me to do it online.
Call was made on 29/12/2018
Worst airline
Worst airline ever!!!! They arr thieves.i bought 4 tickets beirut / sabiha/ beirut from their office in beirut. On the way back they wouldn’t let us go into the plane saying we were robbed by the agency here. It turned out that they canceled simply our reservation and i was stuck with 3 kids at the airport and had to buy 4 new tickets for tge flight!!!!! Knowing that i bought the tickets from the airline and not a travel agent!!!!!
My lost hand bag
On the 14th of january 2018 i was traveling from beirut to barcelona via istambul sabiha airport. Booking# 4ZRYPN.On the plane from beirut to sabiha they took my hand bag to send it by cargo because no more spaces on the plane. I told the hostess it's full of ptrecious gifts she said no worries it wont be lost. I arrived to barcelona and my hand bag was missing. I did a claim and contacted the office in barcelona they told me to call the office in beirut after few days. So i called the office when i came back to beirut and till now there's no answer about my lost hand back with almost 2500$ full of gifts.i tried to call the customer service in Istanbul but always no one answers. After 1 month now im really dissappointed with your services and my non caring case. Im a loyal customer to Pegasus. Im really so angry. The last result today was forget about your hand bag and we cannot do anything!! What shall i do!!!! I need an immediate answer from U. Or i will spread my case. I sent a copy of my claim to a person in beirut named Marwan Dawi who keeps on saying no news!!! After 1 month u think u will find my hand bag!!!! I doubt!!! Its your mistake and i need to be refunded.shame on u
My flight were on time, clean and new Boeing 737, friendly crew. Will definitely use them again!