Review of Turkish Airlines Beirut (Downtown office)

This has been the worse service ever. We try to change our tickets and noone can help us in reservations. They direct us to the sales office in Los Angeles and they don't return our calls after numerous messages. We call the office in Beirut and their recording says they are always closed. We call the number at Beirut airport and they never answer. This has been such a big disappointment and we cannot understand how they received such a great rating in 2014. Very disappointing and we will most likely never travel with them again.