Job vacancy IQOS Sales Coach

IQOS is hiring Sales Coaches in Lebanon to get on the road and promote their new and existing products.

Purpose of the Job

The IQOS Coaches are responsible for implementing long- and short-term deployments at indirect retail outlets. They must report back to the Sales Supervisors to increase sales and achieve company wide targets.

Tasks & Responsibilities

– Develop an understanding of IQOS products, including their benefits and technical aspects

– Communicate the company’s vision for a smoke-free future effectively to consumers

– Explain warranty and subscription policies to consumers

– Coach retailers to enhance the After Sales experience

– Monitor NPS and CES KPIs to improve customer satisfaction

– Train retailers on effective interaction techniques and guided trials

– Train retailers on conducting guided trials smoothly

– Track trial toolbox usage and report any issues

– Reconcile devices and tobacco sticks with the warehouse representative weekly

– Check invoicing for accuracy

– Gather feedback from retailers and propose solutions for improvement

– Analyze territory performance data to identify opportunities and set objectives

– Build strong business relationships with retailers

– Ensure optimal handling of portfolios and marketing materials

– Master IT tools to assist interactions

– Ensure accurate data input and provide feedback on system usage

 

Requirements

– Lebanese resident

– Flexible working hours (9 hours total)

– Flexible working days (Weekdays & weekends)

– Strong leadership skills

– Passionate and engaging personality

– Excellent communication and interpersonal skills

– Customer-focused with negotiation abilities

– Self-motivated with good time management

– Quick learner and problem-solver

Qualifications

– 2+ years of experience in retail, hospitality, FMCG, F&B, or customer service

– University or College degree

– Fluency in Arabic & English (English mandatory)

Location

Lebanon

Benefits

USD 800 divided between fixed salary and KPIs + Insurance + Company Car + Transportation fees

You’re welcome to connect with the Consultant via Aya@businesslobby.net or call on +961 81 17 47 17.

9 Jul, 2024 (49 days left)