Reviews of LibanPost - Beirut

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16 Reviews
1.0
 
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1.0
Very Bad and unprofessional service
I was waiting for my turn at spinneys Jbail during the evening shift at around 20:00 PM.
After half an hour waiting with my 4 years old son, a woman came across and took a place in the queue.
When my time arrived the woman said that it was her turn and that she told the employee that she I shopping inside and that she will come back. Well I Objected this as she left for shopping then she doesn't have any place in the queue.
The employee ingnored my objections, and when I asked that I want to complain she was on the phone with her boss she said I don't care go ahead and handed me the phone. Told her that I will complain to the headquarters and that didn't lift and eyebrow in her face.
Despite she took her time kicking with the lady and they even joined her in a joke when the lady asked her ignoring she has funeral papers because someone died while waiting for his turn tonight.
And the employee was just laughing.
She said do whatever you want I DON'T CARE. Saying the lady told her that she going to shop and come back and that she was before me that gives her the right to pass before. She didn't queue I didn't know you can lease a place in the queue at Liban post.
It is just unprofessional and repelling.
1.0
Yesterday i went to liban post at charcutier Aoun, dekwaneh to pay a parking ticket. The girl (Nicole Haddad) was serving two customers. I lined up behind them waiting for mu turn. When it was my turn, she decided to serve the guy who came after me. I asked het if they follow turns here then she said that she is looking for a paper for him wich was not true. She took her time with him and then she ignored me for about 10 minutes(she started stamping papers).
I usually do not care. I could have waited until the closing hours but I haf two elderly parents waiting in the heat in the car and they needed to go to bathroom.

Very very bad experience and service.
1.0
People should assume that there is no postal service in Lebanon. If you commit anything to this company, you should know that you are dealing with a corrupt outlet of a corrupt State. Don't believe any of their slogans or adverts. They have consistently failed to deliver letters and postcards to my address for several years. A simple operation for a postal service, go figure!
#libanpost
1.0
Very bad,when I track my item, it says that it reached the post,but when i call liban posts customer service, they tell me that the item hasn't reached Lebanon
1.0
Their Home service is really Bad! they do not respect people' time and they consider delay very normal!
I sent some papers with them, they assured me that they need a maximum of 10 days but then they took 15 days i kept calling their customer service in vain! then after 15 days they told me that my papers are lost. Now i am late for my passport and visa!! i will need 10 more days to prepare my files again!

what is even worst is that they caused me this big problem and yet they did not refund all the fees!
This service is supposed to be for people with tight schedules, but it turned out to be a very bad service, very bad follow up and really bad customer service! this is my personal experience. I do not recommend it!
1.0
Bad service, delay in delivery, they come and hit another adress ans pretend they did not find anyone at home. I dont recommend it! Incidents happened twice with me.

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