Rouba Khalifeh
Management
I am looking for a managerial position in your company in order to develop my skills and help develop the company
Work Experience
- 2017 - 2020The Laser ClinicOperation Manager• Setting and reviewing budgets and managing cost
• Research new technologies and alternative methods of efficiency
• Checking all equipment available in the clinics and making sure that they are functioning properly
• Managing day-to-day activities, analyses statistics and read/writes reports
• Planning/ Coordinates with other team members
• Presents Findings to higher management
• Trains and supervises employees
• Tracks and measures staff performance
• Oversees inventory, distribution of goods and facility layout
- 2017 - 2017The Laser ClinicBranch Manager• Completing the Daily Reports/Checking the Assignments Sending them by email to top management
• Checking over the rooms to see the cleanliness and distribution of stocks/Checking Clinic’s stock
• Going over your Daily/Monthly Target
• Providing consultations whenever requested with skin test assessment
• Communication with Clients and using upselling skills
• Checking on clients while doing their session
• Preparing schedule for the assistants and laser physicians
• Meetings with the team to inform them about the monthly target & new offers provided
• Evaluating Employees performance on Trimestral Basis
• Interacting with clients on regular basis to ensure satisfaction and gain useful feedback
- 2016 - 2016Property master groupProject Supervisor• Providing Site visits to the properties based on the contract
• Ensuring the building is well maintained from generators, water, fuel and other maintenance services
• Ensuring/Controlling all subcontractors are being on site for their visits based on contracts
• Ensuring the building bylaw is being applied by Owners in the reference to the common areas and façade
• Managing employee or system performance and aligning their objectives facilitates the effective delivery of strategic and operational goals
• Ensuring the availability of fuel and water
• Direct Interaction with clients
• Follow up with the collection process in the building
• Ensuring that all clients expectation, requests and orders are being done within the time limit
• Controlling invoices related to subcontractors
• Following up with the accounting department that checks are being made for subcontractors, balance sheet is up to date as well as the buildings cash positioning
- 2014 - 2016Property Master GroupOperation Assistant• Answering clients requests via phone calls, emails and related customer service software
• Forward clients requests to concerned parties and follow up
• Record clients suggestions, compliments or complaints to concerned departments
• Arrange weekly & monthly reports based on company process and agreement with customers
• Prepare comparison tables for subcontractors offers and communicate with concerned parties
• Prepare all needed correspondences, memos and letters related to projects and general assemblies
• Ensure properties bylaws are correctly followed
• Ensure general Assembly resolutions communicated to concerned internal and external parties
• Keep all project contact list updated
• Filling of all hard and soft copy documents related to projects
- 2013 - 2014Fibrex- AUHHR Officer• Working closely with departments, increasingly in a consultancy role
• Promoting equality and diversity as part of the culture of the organization
• Recruiting staff: this includes developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates
• Developing policies on issues such as working conditions, performance management, equal opportunities
• Advising on pay and other remuneration issues, including promotion and benefits;
undertaking salary reviews
• Listening to complaints and implementing disciplinary procedures
• Planning and sometimes delivering training, including inductions for new staff;
analyzing training needs in conjunction with departmental managers.
- 2011 - 2013Silkor -AUHAssistant Branch Manager• Opening and closing cash accounts
• Managing the schedule of appointments
• Filing and paper works
• Customer Service
• Writing minutes of meetings
• Workshop trainer
• Communication with the customers and selling the product of the company
• Building public relations
Education
- 2006 - 2010AUST-AshrafiyehBusiness MANAGEMENT
Skills
- Strong Analytical Skills
- Good Team leader
- Strong communication Skills
- Multitasker
- fast and Helpful decision mankig
Hobbies
- Reading Books
- Swimming
- Everything in Nature
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: Christian-Maronite
- Nationality: Lebanese
- Date of Birth: 26 January 1987
References
This information is visible only for registered users.