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Rouba Khalifeh

Management

I am looking for a managerial position in your company in order to develop my skills and help develop the company

Work Experience

  • 2017 - 2020
    The Laser Clinic
    Operation Manager
    • Setting and reviewing budgets and managing cost
    • Research new technologies and alternative methods of efficiency
    • Checking all equipment available in the clinics and making sure that they are functioning properly
    • Managing day-to-day activities, analyses statistics and read/writes reports
    • Planning/ Coordinates with other team members
    • Presents Findings to higher management
    • Trains and supervises employees
    • Tracks and measures staff performance
    • Oversees inventory, distribution of goods and facility layout
  • 2017 - 2017
    The Laser Clinic
    Branch Manager
    • Completing the Daily Reports/Checking the Assignments Sending them by email to top management
    • Checking over the rooms to see the cleanliness and distribution of stocks/Checking Clinic’s stock
    • Going over your Daily/Monthly Target
    • Providing consultations whenever requested with skin test assessment
    • Communication with Clients and using upselling skills
    • Checking on clients while doing their session
    • Preparing schedule for the assistants and laser physicians
    • Meetings with the team to inform them about the monthly target & new offers provided
    • Evaluating Employees performance on Trimestral Basis
    • Interacting with clients on regular basis to ensure satisfaction and gain useful feedback
  • 2016 - 2016
    Property master group
    Project Supervisor
    • Providing Site visits to the properties based on the contract
    • Ensuring the building is well maintained from generators, water, fuel and other maintenance services
    • Ensuring/Controlling all subcontractors are being on site for their visits based on contracts
    • Ensuring the building bylaw is being applied by Owners in the reference to the common areas and façade
    • Managing employee or system performance and aligning their objectives facilitates the effective delivery of strategic and operational goals
    • Ensuring the availability of fuel and water
    • Direct Interaction with clients
    • Follow up with the collection process in the building
    • Ensuring that all clients expectation, requests and orders are being done within the time limit
    • Controlling invoices related to subcontractors
    • Following up with the accounting department that checks are being made for subcontractors, balance sheet is up to date as well as the buildings cash positioning
  • 2014 - 2016
    Property Master Group
    Operation Assistant
    • Answering clients requests via phone calls, emails and related customer service software
    • Forward clients requests to concerned parties and follow up
    • Record clients suggestions, compliments or complaints to concerned departments
    • Arrange weekly & monthly reports based on company process and agreement with customers
    • Prepare comparison tables for subcontractors offers and communicate with concerned parties
    • Prepare all needed correspondences, memos and letters related to projects and general assemblies
    • Ensure properties bylaws are correctly followed
    • Ensure general Assembly resolutions communicated to concerned internal and external parties
    • Keep all project contact list updated
    • Filling of all hard and soft copy documents related to projects
  • 2013 - 2014
    Fibrex- AUH
    HR Officer
    • Working closely with departments, increasingly in a consultancy role
    • Promoting equality and diversity as part of the culture of the organization
    • Recruiting staff: this includes developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates
    • Developing policies on issues such as working conditions, performance management, equal opportunities
    • Advising on pay and other remuneration issues, including promotion and benefits;
    undertaking salary reviews
    • Listening to complaints and implementing disciplinary procedures
    • Planning and sometimes delivering training, including inductions for new staff;
    analyzing training needs in conjunction with departmental managers.
  • 2011 - 2013
    Silkor -AUH
    Assistant Branch Manager
    • Opening and closing cash accounts
    • Managing the schedule of appointments
    • Filing and paper works
    • Customer Service
    • Writing minutes of meetings
    • Workshop trainer
    • Communication with the customers and selling the product of the company
    • Building public relations

Education

  • 2006 - 2010
    AUST-Ashrafiyeh
    Business MANAGEMENT

Skills

  • Strong Analytical Skills
  • Good Team leader
  • Strong communication Skills
  • Multitasker
  • fast and Helpful decision mankig

Hobbies

  • Reading Books
  • Swimming
  • Everything in Nature

Personal Details

  • Sex: Female
  • Marital Status: Single
  • Religion: Christian-Maronite
  • Nationality: Lebanese
  • Date of Birth: 26 January 1987

References

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