On June 1, 2004, Zain (formerly known as MTC Group) the leading telecommunications mobile operator in the Middle East and Africa, was tendered a 4-year agreement by the Lebanese government to manage one of the country’s two existing mobile networks (Mobile Interim Company 2 – MIC2). In November 2004, the operation was branded as mtc touch and remains today the sole subsidiary amongst 22 others not to be owned by Zain Group.
In collaboration with the Lebanese Ministry of Telecommunications, mtc touch continues to enhance its network capacity while consistently providing its customers with cutting-edge products and services. It also seeks to improve the quality and variety of its services, without compromising on cost-effective pricing modules.
With a strong commitment to the local workforce, 100% of mtc touch’s employee base is comprised of highly qualified Lebanese. Lebanese personnel are highly valued for being service-oriented, flexible, multilingual, and have become one of the country’s main resources on an international scale.
Mother Company Zain
Zain is the pioneer of mobile telecommunications in the Middle East.
mtc (now Zain) began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of the expansion strategy in 2003, we have expanded rapidly.
Today, we are a leading mobile and data services operator with a commercial footprint in 8 Middle Eastern and African countries with a workforce of over 5,000 providing a comprehensive range of mobile voice and data services to over 31.4 million active individual and business customers (March 31, 2010).
In the Middle East we operate in Bahrain, Jordan, Kuwait, Iraq, Saudi Arabia and Sudan as Zain, and in Lebanon as mtc touch (under a management contract). Please note that Zain in Sudan falls under the Middle East management umbrella.
On March 14,2009, Zain in a 50/50 partnership with Al Ajial Investment Fund Holding acquired 31% of Wana, the third mobile telecom operator in Morocco.
For more information on Zain and its operations, Investor Relations, Community Activities, Media Center and more, visit: www.zain.com