Aramex Beirut Lebanon

1.4 11 Reviews
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Company name
Aramex Beirut Lebanon
Location
Aramex Building Chalouhi Road Sin Al Fil P.O. Box 55606, Beirut, Lebanon
Contact number
+961 1 517012
Company description
Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. Listed on the Dubai Financial Market (DFM) and based in the UAE, Aramex is centrally located at the crossroads between East and West, which allows us to provide customized logistics solutions anywhere in the world effectively and reach more businesses and consumers regionally and globally.

We are committed to continually enhancing our operations across the region while pursuing opportunities for business growth in emerging markets abroad. This approach is core to the sustainable development of our business and commitment to facilitating wider, global trade in an ever-changing world.

What We Do
We have successfully introduced market leading express delivery and logistics  
Show more services to the Middle East and other emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services include express courier delivery, freight forwarding, logistics, supply chain management, e-commerce and record management services.

How We Do It
Our unique, asset-light business model underlies all of the strategic decisions we make. It has proved highly successful, allowing Aramex to swiftly adapt to challenging market conditions, execute last-mile delivery solutions and quickly respond to changing customer preferences.

Innovation in technology is critical to maintaining our asset-light business model and leveraging the Aramex global network. Instead of investing heavily in infrastructure, we acquire or partner with domestic-focused logistics companies that have strong local networks, knowledge and transportation solutions already in place for efficient and effective last-mile delivery. This approach has proven to have significant benefits for both our business and customers and why we consider ourselves a technology enterprise, selling transportation and logistics solutions without being encumbered by heavy investments in assets. We also believe that investing in and sourcing new technologies in the field of e-commerce in particular is core to a swifter, more efficient movement of goods and services globally and maintaining our market leadership position.

We also recognize that to continue to grow a truly sustainable business we must serve and develop the markets and communities where we operate. Our “Delivering Good” sustainability platform is active in over 180 educational, social and environmental projects worldwide and we have partnered with a number of international and local organizations devoted to similar causes. We are proud of the close ties we have with the communities where we operate and the contributions we have made to their sustainable economic development.

Reviews

11 Reviews
1.4
 
Write a Review
1.0
Very bad
Since no one answered my call i wanted you to know that the delivery guy passed by to give us our package and we weren’t home , we didn’t actually knew when or at what time our package will be delivered not a message nor a call, we called him and asked him gently to put the package at our neighbors he got angry and left and told us that maybe next time but we really need it before this Tuesday it is urgent it is our first time that we work with your company and we already got this bad impression we were really excited for getting our package until today maybe if you try and make it for us our point of view will change and thank you!
1.0
Worst service
Worst service ever ! I had an instagram online shop. So i thought aramex would be the perfect, fastest, and professional. But they are totally the opposite. I would never recommend it.
1.0
ARAMEX A BIG SCAM IN LEBANON
So, earlier 2019, i had ordered an item worth 100$ and paid 15$ for the delivery fees, upon arrival of my item in lebanon aramex had charged me an extra 28,000LBP approximately 19$, now on the 23rd of December 2019, i received another parcel of same amount of item worth 100$, aramex has now issued a payment receipt of 71,523LBP equivalent to 48$ as custom and handling charges and has also updated the cost of my purchased item as 200,000LBP as against 100$, this is so disheartening. How do i cope with this measures, this comany is scam for as long as i know and the goverment needs to intervene cause they actual reap people off their hard earned money, called the customer to verify why i have to pay such huge amount and was told its the custom. what sort is that, when the receipt received is drafted by ARAMEX DEKWENEH LEBANON. Its time for sanctions.
1.0
Worst service ever.not only this, they could Rob you so easily!inventing expenses that doesn't come to mind.and all shipments via aramex are held by customs!?what a coincidence! You pay for your shipping costs than again you pay same or even more to aramex or else you don't receive your shipment! It is blackmail.
1.0
Worst customer service, from central office: wrong communication of shipping schedule information to customer & very bad handling of payment, I was told the rate given to my company was not known to sales person so they simply could not apply that, when i asked about it i was told different branches dont give the same rates!
1.0
Scam if I can put 0 star I will go for it , verry bad costumer service cheap company
1.0
اود اعلامكم ان المعاملة سيئة في مكتبكم ،فرع زحلة، ولا يوجد التزام بسرية التعامل، حيث انه يمكن لشخص غير موظف في شركتكم البحث عن الغرض المرسل وتسليمه للمرسل اليه. ونرجو منكم اعادة تأهيل موظفيكم في الفرع المذكور لما صدر منهم من سوء في التعامل.
1.0
Aramex Lebanon is a shame. The worst ever customer service representatives, illegal practices, no proper communication with the customer. I had to report them to the Ministry of Economy and Trade hotline to attract their attention.
1.0
Procrastination and slow delivery. It took my item 3 days to arrive from Sin El Fil to Hazmieh
1.0
Aramex sends me an SMS in which it mentions "for assistance contact +********" but the ONLY assistance one gets when one calls this number is a recorded loop message advertising callers to ask about inbound service!! AND this recording goes on and on and on and...
What kind of assistance is this?!
No "please hold for an operator", no "please dial the extension", no nothing!
5.0
Hight quality service!
PUBLIC USER
would you please call me back om ******** as i am unable to reach you
See All 11 Reviews

Questions & Answers

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Verified Business

The accuracy of the company profile for Aramex Beirut Lebanon is validated by the company owner, representative, or directory administrator.
Registered with us in November 2011
Last update on May 2022

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